Sportchain Limited Self-Exclusion Policy
At Sportchain Limited, we prioritize a safe and responsible gaming environment for all users. This Self-Exclusion Policy empowers users who wish to take a break from online sports betting and predictions on Sport.trade due to gambling concerns.
What is Self-Exclusion?
Self-exclusion allows you to voluntarily restrict yourself from accessing your Sport.trade account and engaging in any gambling activities on our platform for a predetermined period. This can be a valuable tool for those seeking control over their gambling habits.
Self-Exclusion Options:
- Time Periods: We offer self-exclusion periods ranging from 6 months to 2 years. You can choose the duration that best aligns with your needs.
How to Self-Exclude:
- Account Settings: You can initiate self-exclusion by logging into your account and accessing your profile settings. Look for a dedicated section for self-exclusion or responsible gaming.
- Contacting Support: Alternatively, you can contact our customer support team through our live chat or email us at [insert email address for self-exclusion requests]. We will guide you through the self-exclusion process.
What Happens During Self-Exclusion?
- Immediate Effect: Once self-exclusion is initiated, your account will be immediately restricted. You will not be able to place bets, participate in predictions, or access any funds within your account.
- Communication and Confirmation: We will send you a confirmation email acknowledging your self-exclusion request and outlining the chosen duration.
- Marketing Restrictions: During the self-exclusion period, you will not receive any promotional emails or marketing messages from Sport.trade.
Seeking Additional Support:
- Responsible Gambling Resources: We provide resources and information on responsible gambling practices on our website.
- External Support Organizations: We recommend considering assistance from the following organizations if you are experiencing gambling problems:
- Links to organizations providing support and guidance for gambling problems (e.g., National Council on Problem Gambling, GamCare, Responsible Gambling Council).
Ending Self-Exclusion:
- Cooling-Off Period: We encourage you to carefully consider your decision before ending self-exclusion. Once you lift a self-exclusion period, there is a mandatory 7-day cooling-off period before you can resume full account activity.
- Restarting Self-Exclusion: You can re-initiate self-exclusion at any time during this cooling-off period or throughout your gambling journey if needed.
Our Commitment:
We respect your self-exclusion request and will strive to uphold these restrictions during the chosen exclusion period.
By using Sport.trade, you acknowledge that you have read, understood, and agree to comply with this Self-Exclusion Policy.
Sportchain Limited is committed to fostering a responsible gaming environment. Our Self-Exclusion Policy empowers you to manage your gambling habits and take control of your experience on Sport.trade. If you have any questions or require further assistance, please don’t hesitate to contact our customer support team.
